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How bod33 Handles Your Personal Information

This Privacy Policy covers what data bod33 collects when you open an account, make deposits via bKash, Nagad or Rocket, and use the lobby.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device dataYour right to request changesContact us to update records
bod33 How bod33 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We use SSL encryption across all account pages and payment flows, including when you link your bKash or Nagad wallet. Data is stored on access-restricted servers, and internal access to personal records is limited to staff who need it for account operations or compliance checks. We review our data practices when our systems or the applicable rules change.

Payment Data Security

Wallet references for bKash, Nagad and Rocket are stored encrypted. We never store your full mobile wallet PIN or password on our systems.

Cookie Controls

We use session and analytics cookies. You can manage cookie preferences through your browser settings; some lobby features may not work without session cookies.

Account Retention

Active accounts retain data while the account is open. When an account is closed, we keep records for the period required by applicable rules, then remove them.

Request and Correction

You can request a copy of your data or ask us to correct inaccurate records. Submit your request via live chat or the account settings page.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to access, correct or delete the personal data we hold on your account, contact our support team directly. We will confirm receipt of your request and aim to respond within the period required by applicable rules. You can reach us through any of the channels below.

Team online

Live Chat

Start a chat from the lobby or account page. Our support team can raise a data request on your behalf and confirm what records we hold.

Email Support

Send your data request or privacy question to our support email. Include your registered account name so we can locate your records quickly.

Account Help Page

Log in, go to Account Settings, and find the Data and Privacy section. From there you can submit a correction or deletion request directly.

Common Questions About Your Privacy on bod33

These are the questions we hear most often about how we handle personal data, payment records and account security. If your question is not here, contact us through live chat or the account help page.

We collect your name, contact details and payment method — bKash, Nagad or Rocket — along with device and browser data used to secure your login.

We share payment data only with the wallet provider needed to process your transaction — bKash, Nagad or Rocket — or where required by applicable law. We do not sell your data.

Log in and go to Account Settings, then the Data and Privacy section. You can also contact us via live chat or email with your registered account name.

We keep records for the period required by applicable rules after account closure, then remove them from active systems. Exact periods depend on regional requirements.

We use session cookies for login and analytics cookies to understand lobby usage. You can manage or block cookies in your browser, though some account features require session cookies.

Yes. Wallet references are stored encrypted on access-restricted servers. We never store your mobile wallet PIN, password or full authentication credentials.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.